Frequently Asked Questions

Everything you need to know about shopping with SUNLINE America Co., Ltd.

How long will it take to receive my order?

Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your items sooner.

What is your return policy?

We accept returns on unworn and unwashed items with original tags attached within 30 days of purchase. Please visit our online portal to initiate a return label.

Do you offer international shipping?

Yes, SUNLINE America ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the time of checkout.

How do I ensure I am ordering the correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure shopping experience.

How can I track my package once it has shipped?

Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your shipment's progress.